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Questions and Answers from 2011- Now

Also see: Q&A 3/2011  5/2009  3/2009  11/2008  2008  2007  3/2007  2003  Testimonials

 

Here are our answers to the wide array of questions we've received about Shelter Systems' Domes, Yurts, Tents and portable shelters. Our answers come from 40 years of experience living in and experimenting with yurts, domes, tents, and portable dwellings and greenhouses.



 

Ahoy!

I want to show you the first upgrade I made on both of my domes.

Here are two photos of the Moby-Dome with my LED lights. One photo is with the flash off, the other is with the flash on

What is your mailing address?

Bob,



My sister sent me this link to a ted talk.
You (and Grip clips) are in it at about 15:20-16:30

Yay for grip clips.

http://www.ted.com/talks/cameron_sinclair_on_open_source_architecture#t-876443


Dear Bob,
hi my name is Steve and I'm currently helping my friend Hetti who recently brought some domes from your company. We would like to install a wood burner into the dome and I have a query as to what might be considered a safe distance from the dome wall? Also would you recommend some sort of heat shield to protect the dome directly above the burner?
Kind regards Steve Wyse


Hi Steve

Use only insulated stovepipe and fittings. Follow carefully the instructions that are provided with your stove. You will want to place your stove and pipes so they are not so close to the dome's covering, floor, objects inside your dome or its pipes such that that they would melt or be damaged. As to a heat shield, follow the instructions that came with your stove.


Hi,
We are a manufacture of some robotic equipment that we need covered up outdoors at times, usually with slight snow and wind conditions. These units go all over the world.

Would it be possible to order/build a 30 foot bubble tent? If so what would the height, cost, weight and delivery time be? Also, what would your estimate be on setting it up (i.e number of people, time, limitations)

Regards,
Scott McMillin

<20bubble.jpeg>


Hi Scott

We have a standard 31 foot which is a tall version of the 30: http://www.shelter-systems.com/large.html

We can make a 31 bubble as a special order which adds another approximately 5 feet in height. We can also make a Double Bubble 31which adds yet another 5 feet in height. Note that the taller we go with these domes more subject to wind they are. Any dome larger than the standard 31 must be shipped by truck.


 

Bob,
Thanks for the email back. So if you made the 31 inch double bubble with the extended 5 feet would it be 21 feet tall inside? How much would this cost. Do you have a picture of it?
Regards,
Scott

Hi Scott

Here's a photo 31 foot diameter dome with a short user made extension. Ignoring the extension you can notice 2 ring pole assemblages that circle the dome about 5 feet each above the base of the dome. To make a double bubble what we do is take this approximately 10 foot section of one dome flip it and clip it in to the bottom of another 31 dome. The dome at its widest is approximately 31 feet, where it touches the ground it is approximately 26 feet. The dome is approximately 26 tall. We can make dome with 0 to 8 doors. Price $5090 This dome is a special order and is nonreturnable.

Please give me a call talk about any questions you have. My number is 650-323-6202.

Sincerely,

Bob Gillis


 

Bob,
I did not get an attachment. However, this sounds very good to us. I'm going to forward this on to one of my business partners and he may call you shortly.
Scott



Hi Bob!

How are you doing? , well I am writting you for a couple of technical questions about your domes, I am planning to have several days camping at the mountains by winter, the idea is to use a 18' yurtdome as a base camp tent for my ski trips...

Im not speaking about high altitude extreme mountaineering, but in my experience, would be great to have a cover, or something to cover the top of the dome, to avoid snow accumulation at the flat sections between the poles, that's available from you?

And by the way, it is possible to add more vinyl windows? in a bigger section? would be excellent to have big windows to see through....

Well that's it, thank you very much for your time.. and of course, any advice for winter camping and which model to choose from your products its highly appreciated..

Thanks!
Raul

Hi Raul

Our domes have been used for camps on ski trips. But there were several things you should keep in mind. Read the material in the online manual and the snow and wind warnings. The dog should not have any material stretched over the pool structure. The reason for that is in between the poles material can Saxonwood collects no point of collapsing the 10. The domes can be set up and taken down very quickly with just a few practices set ups. So that is one way to deal with the problem; just take the dome down when not in use put it up when you need it. Another solution is to install a heater and use the heat from the stove to melt the snow causing it to slide off.

You can get up to four clear vinyl windows in the dome; although we do not generally recommend clear vinyl for winter use because it stiffens in low temperatures. For the same reason we do not recommend larger windows. Larger Windows are problematic in that they do not add structural stiffness and strength to the dome the way the standard Windows do. So if you were to replace the standard material with clear vinyl the overall effect would be to weaken the dome.

Please give me a call if you have other questions 650-323-6202


Hi Bob,

Thanks for the good suggestions, I will follow them. Is the cord that was used to tie up the canopy and poles (we have several meters of that) appropriate for the tension cords?

Unfortunately, I cannot tell you more than that the canopies are being used as protective wind walls for outside testing. I'll see if I can get a photo and perhaps send you an update if things become public.

Thanks
Mike

Hi Mike

This should work, but to get the most strength when “your” door is closed I suggest adding two way diagonal tension cords in the two panels you have cut and a ground cord. Carabiners could be added to tension cord ends to facilitate applying and removing cords. Tension cords when used should be secured to the “Grip Clip cords that the connectors are attached to”. Cords could be color coded and knotted to the right length to be pretensioned in advance. A low stretch cords such as kevlar or spectra are preferred for low stretch available from west marine.

Let me know if I can help more.

I am curious what function you are using the domes for (photo?)

Sincerely,

Bob Gillis


Hi Bob,

We have received and erected our first 31' dome, and so far we think it is great. Thank you. As discussed previously, we need to be able to get a 110" tall by 50" wide gantry in and out of the dome (which is functioning as a wind and weather wall). Our proposal for this is to cut a door in two of the side panels as shown in the attached diagram. Can you please give us some input as to whether this is a feasible idea, and any pros or cons we should be aware of?

Thanks
Mike


Hi Bob,

Thanks for the good suggestions, I will follow them. Is the cord that was used to tie up the canopy and poles (we have several meters of that) appropriate for the tension cords?

Unfortunately, I cannot tell you more than that the canopies are being used as protective wind walls for outside testing. I'll see if I can get a photo and perhaps send you an update if things become public.

Thanks
Mike

See More from Robert Gillis

Hi Bob,

We have received and erected our first 31' dome, and so far we think it is great. Thank you. As discussed previously, we need to be able to get a 110" tall by 50" wide gantry in and out of the dome (which is functioning as a wind and weather wall). Our proposal for this is to cut a door in two of the side panels as shown in the attached diagram. Can you please give us some input as to whether this is a feasible idea, and any pros or cons we should be aware of?

Thanks
Mike

Hi Eleanor,

I have been talking to Bob about ordering 2 of your 31' domes. We would like to order first one, and then after verifying that it suits our purpose, likely order a second 31' dome. We'd like to use these for testing in Mountain View, CA next week, so I have a couple of questions relating to availability and delivery time:
Do you have two 31' domes in stock?
What is your delivery time to Mountain View, CA? Ideally, we would like to receive the first dome on Monday October 26.
Thanks
Mike Eglington
Hardware Engineer
Google[x]

Answers below in your text

Feel free to call me at 650 323 6202

Sincerely,

Bob Gillis

Shelter Systems LLC, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2002 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems, LLC All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems LLC.

On Oct 21, 2015, at 2:00 PM, Mike Eglington <meglington@google.com> wrote:

Hello Bob,

We are interested in ordering two of your 31' domes as a wind-shelter for some testing we plan to do here at Google[x]. I have a couple of questions:
Is it possible to erect the 31’ dome in open-arch configuration?
Yes
We need to be able to move a 12’ wide gantry crane (similar to the one shown here) in and out with our test equipment.

Are the 11’ and 16' dimensions internal or external heights?
Internal Note that these are the highest points inside the domes
We are wondering if we need a 30’ or 31' dome.
You will need the 31 to get the height
How high would we be able to raise the 12’ wide gantry inside the 30’ dome?
Approximately 13’. Note that the width of the 31’ open arch is approximately 12’ http://www.shelter-systems.com/sizes.html
Is it possible to have a window that opens?
We can provide you with sticky back velcro and fabric that you can cut and velcro close openings as you may desire http://www.shelter-systems.com/accessories.html
I.e. a door panel at about waist to chest height that opens?
Do you charge for custom configurations, such as extra doors, or the window mentioned above.
See material cost: http://www.shelter-systems.com/accessories.html

Thanks
Mike Eglington
Hardware Engineer
Google[x]


Excellent. Thanks for the info.
I’ll be in touch as soon as I have a better sense of our execution.
Eleanor please keep me posted on the availability of your 31’ domes.
Thank-you,
Judy

It is not difficult to connect two or more domes together.http://www.shelter-systems.com/lighthouse-manual.html

In full sun our shade cloths http://www.shelter-systems.com/accessories.html work very well to approach the inside temperatures matching the outside since they are stretched over the domes’ poles which are spaced above the domes’ covering such that air flows between the two minimizing the radiation of heat in to the dome that the shades block.

The domes can be further cooled down efficiently with AC since there is a minimal amount of surface area for a given volume of a dome. Since there is a minimal amount of mass in the dome it will begin to gain heat when you stop the AC. But the packing the inside with snow/ice should go a long ways to keeping it cold inside the dome. Just as you would pack an ice chest for a daylong picnic. You can further extend the life of your snow/ice by insulating the ground from the snow/ice with modular interlocking foam flooring: http://www.amazon.com/s/?ie=UTF8&keywords=interlocking+foam+floor+tiles&tag=googhydr-20&index=aps&hvadid=31015443325&hvpos=1t2&hvexid=&hvnetw=g&hvrand=3466969687016259158&hvpone=&hvptwo=&hvqmt=b&hvdev=c&ref=pd_sl_979fgq6v0u_b

Thanks Bob -
It’s an interesting idea to connect two Domes - having one adjacent to the other to create different experiences.
Do you happen to know how well these domes will hold in temperatures.
ie; if we pump in cold air and snow will they maintain temperatures for any length of time or is there a lot of bleed?

Judy

Hello Judy

Here are a few more photos of the 31’ dome: scroll down.

Some photos show inside/outside projection. Images are clear on both the inside and outside regardless if projected from the either side of the covering.

http://www.shelter-systems.com/yurt-dome-testimonials-06-08.html


Dear Bob and Eleanor,

As I promised some time ago, here are some photos of a modified yurt-dome 18' used in my dance-project, The Interactive Dance-Installation:

http://jensbackvall.dk/jensbackvall.dk/DYR_billeder_til_rapport.html

You may use them on your site in whichever way you want. The photographers name is Mette Guldborg Hansen.

And I wouldn't mind if you linked to my website: www.jensbackvall.dk, which is mostly in Danish at the moment, but is slowly being upgraded. But hey, there's always google-translate, babel-fish or some such thing:-). Using them you might even be able to read about the installation here: http://jensbackvall.dk/jensbackvall.dk/D.Y.R..html

Have a nice weekend.

Kind regards from Denmark

Jens Bäckvall
--
kunstnerisk leder Terra Nova
medlem af Uafhængige Scenekunstnere (US)
tlf. 25 48 64 84
www.jensbackvall.dk
www.t-nova.org
www.scenekunstnere.dk

make a model http://www.shelter-systems.com/modle.html
put up your dome
lay down with your head in the center of the dome
look up and see that 3 shapes that make the dome
use a tape measure; copy these shapes to a large sheet of paper or fabric
be sure to measure the diagonals of the 3 shapes
copy patterns to fabric
sew and hang (grip clips can help with the hanging)
realize that fabric stretches on the diagonal; this can distort your finished liner

call me if you have questions 650 323 6202

Sincerely,

Bob Gillis



Dera Eleanor and Bob,

A couple of years ago, I bought several domes and had them shipped to Denmark. We have used them in performances and I am currently re-building one, to use as an interactive modern-dance installation (see pictures). I am using an 18' dome.

For this, I am sewing a black inner-tent and I was wondering if you would mind sending me information on which angles go where, when making an inner tent. I have measured and calculated, but I just want to be 100% sure before doing anything more. So if you have specific plans for making an inner tent, and you wouldn't mind sharing them, it would be great. I will, of course, on no account show these plans to anyone or in any other way distribute them. I will gladly sign a contract to ensure you of that, if it is necessary.

I would be very grateful for your help.

Thank you.

Kind regards

Jens
--
kunstnerisk leder Terra Nova
medlem af Uafhængige Scenekunstnere (US)
tlf. 25 48 64 84
www.jensbackvall.dk
www.t-nova.org
www.scenekunstnere.dk


Hi Eleanor,

Here are the pictures, and the bit of press my sister received for her charity garage sale benefiting grassroots organizations in Nepal. Zoey went to Nepal, rebuilt, traveled remotely to help more rural areas, and distributed the money she raised in this sale. Zoey's main goal was to get this money, and bring resources to those in the rural areas, where people still live in dangerous homes because the government has a long and inefficient process to get aid to those remote villages. Zoey did this through an organization called the Nepal English Education Foundation.

http://calgary.ctvnews.ca/nepal-s-ambassador-recognizes-contributions-of-calgary-s-nepalese-community-1.2399015 The press Zoey received for her charity garage sale, in May 2015.

I attached some photos, as well. Zoey gave me full permission to send you all this, and you are welcome to display it on your website. If you would like more information about what my sister does, here are some links.

http://www.nepalenglisheducationfoundation.com/ The Nepal English Education Foundation (NEEF), a small non-profit started by our aunt after she visited Nepal. Zoey donated the entire proceeds of this garage sale ($2092 was the final count of the weekend garage sale) to NEEF. Zoey also has a fundraiser party this January, where she managed to raise another $2100, of which half went to NEEF, and the other half Zoey distributed herself to on the ground local non-profits.

https://www.facebook.com/groups/742192509223785/ This is Zoey's closed group on Facebook (send a request!), which details her personal efforts. Zoey also includes amazing photographs, stories, and more on this site.

https://www.youtube.com/watch?v=8HF_oXmUm9k This is the official video Zoey did when she was out there on the ground!! Amazing visuals, all her raw work, and you can see where the money is going! I don't believe there is dome footage here, BUT this is where all the money raised in the dome went.

As you see, you have lots of great press to choose from here. In many of these clips, the dome is very prominent!

I did not include our Burning Man photos, because I can't find a good one with the dome very visible. If I find it, I will forward it if you like. I figured you had enough Burning Man dome shots.
??
https://drive.google.com/open?id=0B18EVzLD1SUBay1hdERnalFOY3c Zoey standing with our mom, Tobe, and our dog, Molly. A post from Facebook that details funds raised. Full outside dome shot.

https://drive.google.com/open?id=0B18EVzLD1SUBVzBNOFd4NnE2eW8?? Allan (dad), and Molly, the official greeters. In-dome shot.

https://drive.google.com/open?id=0B18EVzLD1SUBb2xrNWFwcjltQ0E Just Zoey outside the dome. Full outside dome shot.

This is a pretty big document with lots of stuff, but I hope you guys use some of Zoey's garage sale photos online. It was the most unique garage sale I have ever seen, and so many people asked about the dome!! We had the dome in the driveway, and it had goods in it, and then the garage was full as well. People loved the unique vibe of the dome, and it made it easy to find!

Thanks again for your great products. Have a great day, Eleanor!

Zara Pickel
Calgary



Some days ago I put up my dome and finally got around to take a photo of it. Here it comes


Date: April 6, 2016 at 9:56:07 PM PDT
To: eleanor@shelter-systems.com

From Summer 2015. The 20' shelter was perfect, and we're really looking forward to getting back out there in a few years. The shelter is down and dried and rolled up and stored waiting for our return. They're not great photos, but wanted you to know how much we enjoyed it.
Matthew T. Martens


From a recent order:

I plan to use it as a greenhouse for my tropical plants to keep them from
freezing in the winter. I would like to tell you that this is my second
greenhouse from your company. The first was purchased approximately 25 years
ago. It would still be in use, but more than one tree limb fell on it and
broke several of the pvc pipes. I repaired it a few times but decided after
this many years it was time for a new one. It had been through hurricanes,
Ivan, Opal, Erin, to name a few. It did blow over once in a strange winter
storm. I was able to right it and continue to use it several years after
that. I was most pleased to see that you are still in business and am hoping
that my new greenhouse will be as sturdy as the last.
Thank you, thank you.


Sure. See attached, focus is always a problem in the low light conditions
but I think it still looks very cool. You made a custom white floor for
us way back when.


Yes, it is a good thing that the bear spared the covering and there was no bear/human altercation! ok thanks eleanor. friend is lucky bear did not tear up the dome itself. on the other hand, bear is lucky she was not there. she has been known to take an axe or whatever and chase after wayward bears!
bob


From a recent online order, I thought me might want to put it on the site:

Please tell us how you are going to use the product(s):
during a rain storm, my friend attached a freezer bag to the edge of his tarp
with your clips and was easily able to collect fresh drinking water! genius!
glad i found your site!
Donna from PA


Definitely! I asked them for a testimonial via phone and email, but you are welcome to contact them as well. I thought it was a super cool order - although the lady ordering them didn't actually know what they were going to use them for... You know, big companies don't always tell the purchasing office staff why they are ordering things. Anyway, here's the contact info if you want to connect with them.

Email: carrie.l.chavez@nasa.gov

Nathalie Cabrol
The SETI Institute
189 N. Bernardo Avenue, Suite 100
Mountain View, CA 94043
Phone Number: 650-604-0317


rw say he filled an order of 4 20'ers for Seti
do you know what they are using them for
we should try to get a testimonial


On Oct 9, 2011, at 11:32 AM, Sarah Vanagt wrote:

Dear Eleanor,

I am a documentary filmmaker and video artist based in Brussels, Belgium.
I am preparing a rather complicated video and photography project in Spain, dealing with the exhumation of a mass grave of Franco victims (9 people in the crater of a bomb who were dumped there in 1939).
The camera person and I will follow the process of the exhumation in great detail, by use of timelapse photography. The arhaeologists will leave the excavation site before we make each photo. At the end (after more or less 8 days) we will have a series of photos which, together, when played as a film, will make a short video of a grave opening and closing itself. I am not sure that this short explanation gives you an idea of what we want to do (?)

In any case I am looking for a good solution in case it rains (and/or in case of too much sun). The Large Diameter Yurts on your website look absolutely fantastic, and perfect for our project.
Unfortunately we already start filming on October 21st, and on top of that we don't have the means to buy such a tent (we wouldn't need it afterwards either).

Is there any chance we could hire this tent? Do you know of people/organisations/universities (preferably in Belgium or in Spain) who bought one of your large tents (30 or 31') and who might be willing to rent it out to us for a short period?
IN case you do, I would appreciate your help in this.

Very best wishes from Brussels,

Sarah


Bob,
I did not get an attachment. However, this sounds very good to us. I'm going to forward this on to one of my business partners and he may call you shortly.
Scott

Hi Scott

Here's a photo 31 foot diameter dome with a short user made extension. Ignoring the extension you can notice 2 ring pole assemblages that circle the dome about 5 feet each above the base of the dome. To make a double bubble what we do is take this approximately 10 foot section of one dome flip it and clip it in to the bottom of another 31 dome. The dome at its widest is approximately 31 feet, where it touches the ground it is approximately 26 feet. The dome is approximately 26 tall. We can make dome with 0 to 8 doors. Price $5090 This dome is a special order and is nonreturnable.

Please give me a call talk about any questions you have. My number is 650-323-6202.

Bob,
Thanks for the email back. So if you made the 31 inch double bubble with the extended 5 feet would it be 21 feet tall inside? How much would this cost. Do you have a picture of it?
Regards,
Scott


Hi Scott

We have a standard 31 foot which is a tall version of the 30: http://www.shelter-systems.com/large.html

We can make a 31 bubble as a special order which adds another approximately 5 feet in height. We can also make a Double Bubble 31which adds yet another 5 feet in height. Note that the taller we go with these domes more subject to wind they are. Any dome larger than the standard 31 must be shipped by truck.


Hi Scott

We have a standard 31 foot which is a tall version of the 30: http://www.shelter-systems.com/large.html

We can make a 31 bubble as a special order which adds another approximately 5 feet in height. We can also make a Double Bubble 31which adds yet another 5 feet in height. Note that the taller we go with these domes more subject to wind they are. Any dome larger than the standard 31 must be shipped by truck.


Hi,
We are a manufacture of some robotic equipment that we need covered up outdoors at times, usually with slight snow and wind conditions. These units go all over the world.

Would it be possible to order/build a 30 foot bubble tent? If so what would the height, cost, weight and delivery time be? Also, what would your estimate be on setting it up (i.e number of people, time, limitations)

Regards,
Scott McMillin


Hello - I hope this message finds you well. I am the lead of a burning man camp, Pedal Pies, that makes bicycle powered wood fired pizza in unexpected places. We are long term afficionados of your domes. And I am looking to see if you can help us out.

We've had an 18' PVC dome for several years and it has made a couple of trips to burning man as well as more local east coast camping events, and we've been very satisfied. And then the bad news - last year we put it in storage in Gerlach, NV, thinking to use it the next year on the playa, but when we went to collect it the dome portion had disappeared. No idea what happened to it but it is definitely missing. So I am left with the PVC poles for an 18' dome setup, but am lacking the tarp/dome with attached connectors. And I would really like to set up the dome for an event on Oct 7th.

Is there any chance that you would have a used (or new) 18' dome that we could purchase from you at not too steep a price? Just the tarp/connector portion, no need for the PVC pipes, since we have those My back up plan is to purchase PVC connectors and attempt to construct the dome without the tarp portion, then cover it with fabric. But I'm not sure if the tension will work out correctly? I'd love to ask your advice.

Thanks very much,

cheers
Dean



storing your dome
Your dome can be disassembled in minutes, and wrapped up into a compact package for easy storage and transport. Make sure your dome is completely dry and brush off as much dirt as you can. If you have taken down your dome when wet, plan to hang dry it from the top-most clip until completely dry before packing.
Remove all stakes, vent tubes, and poles. If you are using a liner in your dome, it can remain attached. We recommend you package the dome covering and floor together as one bundle, and the poles as another bundle. We've found the following technique for folding easiest and yields the most compact package.
1. Lay the dome covering on it's own floor to keep it clean
2. Put the a stake in the ground to use as an anchor during folding
3. Hook the cord from the top-most clip on the stake
4. Pull all the dome's edges so that it fans out and lies flat, one half on top of the other half
5. Pleat-fold it so that the canopy forms a narrow triangle 4' wide at the base. Try to get each fold as flat as possible.
6. Slip the tip of the triangle (top-most clip) off the stake now and begin rolling it tightly down toward the wide end until you've got a nice bundle
7. Clean and dry both sides of the floor, then fold it into a 4' wide strip
8. Lay the tent roll and other small parts at one end and roll the whole thing up tightly
9. Wrap your dome in the material that it was shipped in, and use cord to hold the roll tight
10. Now tie the poles into a bundle. To get it nice and tight, wrap string twice around the bundle of poles and use a packer's knot (a kind of slip-knot that holds tight – illustrated below). If you don't know how to make a packer's knot, you can use other types of knots or bungee cords. vacuum packing dome

In order to make an even more compact package, you can use a regular house vacuum to compress your packed dome. This will reduce your bundle to about 1/2 its volume. Roll and pack up your dome as above, seal the long seam and any holes of the wrapper with tape, twist one end tight and then fold and tape the twisted end to the package (this is to make an airtight bundle). Insert your vacuum hose in the other end, twist and tape it tight. Turn on your vacuum and push down on your bundle and it will compress. With the vacuum still on wrap package tight with a generous amount of tape to hold it in its compressed form. Now remove your vacuum hose.

Sincerely,

Bob Gillis


For our first time burn 2015 we got what we think of as our 14’ playa dome home. What a great investment. It was plenty roomy. Lots of space for storage and great space for those ever important costume changes. The floor really worked well to keep us up off the play dust. The sun shade helped to make it a god chill space even in the middle of the day.It came with very clear instructions for set up. We bought all the extra stake options and the dome and the dome stayed secure even in the big windy dust storm. We will be using it again in 2016. See you there!



Hello Bob,
this the picture I was talking about.
I would like you to identify the domes visible on this picture.
This is for a caption about your PlayaDomes that I feature among other shelters in the second edition of my book
Black Rock City, NV The New Ephemeral Architecture of Burning Man
I don’t remember the camp name.
If you want me to mention something particular in this caption let me know.
Best Regards
Philippe


Hello Bob,
this the picture I was talking about.
I would like you to identify the domes visible on this picture.
This is for a caption about your PlayaDomes that I feature among other shelters in the second edition of my book
Black Rock City, NV The New Ephemeral Architecture of Burning Man
I don’t remember the camp name.
If you want me to mention something particular in this caption let me know.
Best Regards
Philippe Glade


interesting

I guess I m just a land lubber

did get in to suspending tents from trees though

P1040751_9.jpg

but I staked mine to the earth

the complexity of balancing all the tension lines (look closely)
did lead me to combine/simplify these with “internal strutted tensegreatys” to create an “external tensegredy”
much simpler/better

http://www.shelter-systems.com/history.html

http://www.littlethings.com/floating-tents/

See answers below

Sincerely,

Bob Gillis

Shelter Systems LLC, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2002 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems, LLC All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems LLC.

On Dec 9, 2013, at 1:03 PM, Erica wrote:

Hello there. I am looking to purchase an event tent and am very interested in your large 31' tent. I do however have a few questions.

How easy is the largest tent to set up? You speak about the ease of the smaller tents—how much harder is the larger tent?
31 foot is easy to put but requires strength. You should have at least two strong people with gloves and eye protection when you put it up the first time. Allow about one hour. See http://www.shelter-systems.com/lighthouse-manual.html
What is the size/weight when dismantled?
30packed.jpeg
Above is a photo of the 30 foot packed up. The 31 has three bundles of poles instead of two. The 31' cover package is a third bigger . The person in the photo is 6 foot tall. The 31 foot dome weighs 270 lb.

How tall is the door?
Approximately 5 foot.
Is there only one door? If so, can another be made perhaps?
The 31 foot dome has four doors. Each facing 90° to the others
What is the capacity?
See: http://www.shelter-systems.com/sizes.html
How long will it take to manufacture?
The manufacture every week.
Lead time?
We try to keep two in stock.
Delivery time?
We ship UPS ground a couple times a week.

Thank you in advance for your time.
E

Erica


Hi Bob & Eleanor,

Hope this email finds you both well.
My girlfriend & I are currently working on our theme camp for this year's Burning Seed event, which is the Australian version of the U.S. Burning Man & will take place in early October. This will be the 4th year of the event & it keeps growing every year. We have been to 2 so far & our last one saw us gifting & running a tea house which was an oasis for many people to relax & enjoy a beautiful space out of the weather while meeting friends, listening to music & sipping coffee & teas from around the world.
Last year we used a 27 foot by 10 foot tent with a small annex added on but this year we want to take it up a notch. We are thinking of purchasing one of your amazing 31 foot YurtDomes (along with a floor, a porch & some extra poles & connectors) to use this year & also at many more festivals & events into the future.
Can you please help us on our mission by answering some questions that we have.

#1- Are the YurtDomes & the PlayaDomes exactly the same dome? (They look like it from the photos on your site & if so, it would be more economical for us to get a 31 foot PlayaDome Kit.)

yes

#2- Your site states that there are only 4 doors & 4 windows allowable in the 31 foot dome. Is it possible to safely have more windows? Where are the windows & doors situated around the dome? Are there any choices for placement or are they pretty much fixed positions?

It is possible to have 8 windows they are in pairs of two over each one of four doors. This is a special order non-return nonrefundable. These windows are higher up and cannot be seen through while standing.

#3- Are the vinyl windows paintable? (We are thinking a lead-light effect)

They are paintable. You should test individual paints on the corner of the vinyl before committing to paint whole windows. Make sure the paint sticks and stays with the flexing of setting up and taking down the dome.

#4- We are trying to come up with a specific look with regards to interior decorating of the dome so we will probably make some sort of custom liner. Can you supply us with a list of the dimensions (L x W) of each type of interior panel of the 31 foot dome so that we can commence working on ideas for possible decoration etc.

Because of the bias each panel should be individually fitted if you want to type nice-looking liner. Call me 650-323-6202 for details.

#5- We want to get the 20 extra poles & connectors so that we can attach guy ropes to help hold the dome down in case the wind gets hectic. Are guy ropes with metal springs ok or do we need to use bungee cord guy ropes as specified in your manual?

Your idea may work. You should test. Generally do not recommend guidelines. In that they tend to localize stress causing failure of material at clips where guidelines are attached. The domes are self guying and with loads spread throughout structure instead of being localized in one or more places were overloading can occur.

#6- Are you able to give us any idea on the pricing for freight & insurance to have everything sent to Melbourne, Australia?

Email Eleanor.

Thanks in advance for any help you can give us & thanks for designing what looks to be an excellent, flexible, portable dome that will suit our needs.

Kind regards
Matt & Sci
Melbourne, Australia.


Hi Tom

Less poles, less clips, less work.

Standard is white, Shelter Cover.

My # 650 323 6202


Bob,

I have a small hot tub, I need a dome. Why is the 11 foot Yert cheaper
that the 10 foot? Which type of covering is standard? Thanks!

Tom Ricketts, Business Manager
Fillmore Central School
104 West Main Street PO Box 177
Fillmore, NY



Dear Bob,

We are working on an Art project of video dome projection. We'll be interested by your bubble dome 20".
Eleanor invit me to contact you about the possibility of a covering with black outside and withe inside wich seems better for video projection (specialy outside in day time).

Ask for black out, white in, when ordering

Does this kind of cover will be water tight?

Yes

Could the cover be reversible for other uses?

Yes, but would have to add connectors or move the pole connectors from the outside to the inside also the shingling would be reversed making the dome not water tight

Call me at 650 323 6202

Thanks while waiting to your reply.

Jean-Claude Pieri
Vidéaste, concepteur multimédia
LA DRAILLE TRANShumances MEDIAtiques



Hi Bob

My name is Sergei Dubovik, Im Operations manager at Fantastic Asia Ltd - a full service adventure travel company based in Bishkek, Kyrgyzstan.

We are currently looking for the dome tents to replace traditional (and heavy) kyrgyz yurts with a more modern/lightweight structures. So I came across your web site to realize your tents look more stronger against many others MUCH more expensive and well known brands.

We think of two yurts - 18" and one 8" to use for washing. 3 all together. The domes will be placed up in Kyrgyz Tien Shan mountains for the winter period to serve backcountry skiers. Outside temperature may drop down as low as - 25 - 30 Centigrade ( abt - 13-22 F)

For that reason I have a few questions to ask you about your products:

1. What are the strongest tents agains snowfalls?

18'

2. They are single wall tents on default, aren't they?

yes, but we offer liners http://www.shelter-systems.com/accessories.html

3. What is waterproof/breathability for them?

all panels are shingled for excellent water tightness and breathability

4. PVC poles - can they stand at extreme low temperatures? (max -13-22F) are they better than Aluminum poles?

yes but should be put up warmed :

Putting Up Your Dome In Cold Weather:
Your dome's poles are made of PVC, a thermo plastic, which gets stiffer when cold. Because assembling a dome requires slight bending of the poles, it is preferable to do this in the daytime when air temperatures are warmer. You can warm cold poles by wrapping them in a blanket or sleeping bag with many bottles of very hot water. In very cold weather, if you do not pre-warm your poles it is possible for some to break, but since each dome comes with 4 extra poles, you should still be able to complete your dome.

5. Any spare poles or repair kit included into the package?

4 door poles can serve as extras or you can get extra and repair kit:

http://www.shelter-systems.com/accessories.html

6. Is that possible to use wood stoves inside? Is there chimney exit on the roof planned or how this can be solved without burning the tent down?

yes, see: http://www.shelter-systems.com/lighthouse-manual.html

Dear Bob,

I hope you are the correct person to ask these questions and if not, please feel free to forward my questions to the correct person. I purchased my 18' foot dome about a year and a half ago and have totally enjoyed camping in it, but am experienceing some things I would like to fix or stop from happening.

1. the edges on the doors and where everything is shingled are folding and curling is there something that can be done to make them more flat. Small amount of heat to press or anything to take that out.

controlled low heat ironing may work but be careful not to melt the fabric
uv tape is another idea; see our accessory page and online manual

2. When putting the dome together, usually 1 of the 4 top shingled areas is not taught enough to stay closed. The plastic tarp has folded and rolled and stays sort of open and cause a breach for water.

try the uv tape on outer shingle
un clipping; adjusting seam then re-clipping

3. Any new ideas on securing the floor cloth and sides to be sealed better for insects crawling in.

burying domes skit
uv tape floor to inner wall

Thank you in advance for your assistance in these matter.

Sincerely,
Tommye


stove installation
Stove installation:
Place your stove a safe distance from the dome wall on a certified fireproof mat or bricks. When deciding what height to have your stovepipe going through the wall, keep in mind all stovepipes must be at least 18 inches from any dome pole, otherwise they will melt. This means your horizontal stovepipe must be low enough, as well as long enough to keep the vertical sections of pipe a safe distance from the poles Use insulated stovepipe.

Here is one way to install a wood stove using a plywood panel. Check for local codes in installing and using stoves. To do this, roll up one of the doors and tie it so it stays safely out of the way. Cut a piece of plywood that is the same shape as the door opening, but slightly bigger by about 2" on each side for a tight fit, such that the sides of the door openings overlap the outside of the plywood. Drill a small hole at the top of each upper corner. Shingle this in place by propping it into the door opening with the top edge inside the dome and the bottom edge outside the dome. Tie the upper two comers to the nearest interior clips as you would a liner (above). You can if you want attach the door opening sides to the plywood with 1" by 1/4" strips of wood nailed or stapled over the overlap of the door opening. You should use 3/8" to 1/2" plywood that’s made with exterior grade glue so that it holds up well when wet.

Safe use of a stove inside a dome:Keep all flames and heat away from your dome's covering, poles, and other objects in your dome. Only use insolated pipe, elbows, stove jack, and pipe fittings. If possible, have your stovepipe come out the back of your stove and pass through the plywood wall. If your stovepipe exits your stove at the top then place an elbow bend as close to your stove as possible. Attach a horizontal section of pipe to your stove so that the pipe will slant slightly down towards the outside. This will keep rain from following the pipe in and drip inside your dome. Place an elbow bend on the stovepipe on the outside of your dome, and support it with galvanized steel wire attached to steel pipes to support and stabilize the pipe outside the dome. Loop wire also around the elbow so it supports the weight of the horizontal pipe. The wires should be tight enough to lift the horizontal pipe so that it is centered through the hole in the wall and not touching the fabric. Local codes may require other installation procedures.

Carefully follow the instructions that come with your stove or heater. Use a vented heater so that combustibles are expelled smoke and gasses from heater to the outside of your dome. Water is a byproduct of all fuels are burnt, which can cause water vapor adding to dampness in your dome, and more importantly, most heaters can produce carbon dioxide and/or carbon monoxide, both of which are highly dangerous and can be deadly. There are some indoor heaters that claim to be safe to use without ventilation. Read and follow their instructions carefully.

Warning about using a stove in your dome: Do not make your dome airtight as you would suffocate. To prevent carbon monoxide poisoning, do not use an fuel consuming appliances, heaters, or stoves without venting the fumes to the outside of your dome. Leave a crack in the door as combustion devices consume oxygen.

7. Would you recommend a liner for such temperatures meaning we provide heat thru the night refilling wood stoves?

liner would be nice but is not necessary if you keep fire going

8. Shipment to Kyrgyzstan (would be great if you can - if not its not a big deal)

please ask http://www.shelter-systems.com/accessories.html

Heaps sorry for so many questions and look forward to hearing from you!

Kind regards

Sergei Dubovik
Operations manager
_______________________________
Fantastic Asia Travel Company Limited
Our world - Your adventure

KYRGYZSTAN: +996 555 30 30 25
KAZAKHSTAN: +7 777 690 89 73
TAJIKISTAN: + 992 917 32 32 98

SKYPE: FANTASTIC-ASIA
EMAIL: sergei@fantasticasia.net
WEB: www.FantasticAsia.net


Hello Bob,

Several years ago, we bought and installed four 14 ft yurt domes in our small campground, located in the French Pyrenees at 5000 feet above sea level. The tents are set up permanently each year from mid June to mid September. On the whole, they have served us well; they are very waterproof and wind resistant and we really like the atmosphere of the interior space created by the domes. After the first year, we permanently closed two of the four doors on each tent with tape and added self stick velcro along the sides of the other two; our climate is rather cool and rain storms with high winds can be very violent. This modification helps reduce the risk of water penetration around doors. (You can see images of our campground in the campground part of our website).

At our elevation, nights can be quite cold (minimums can go down close to freezing even in summer), and at times, we have problems with moisture build up on the interior walls (especially if there are 3 or 4 people sleeping inside). As the tents are rented out fully equipped (cots, matresses, sleeping bags, cooking equipment, etc.), people tend to complain if they are cold or there is too much humidity inside the tents they are paying to rent.

I see that you have supplied sections of pipe to use as ventilation chimneys, I imagine the idea is to slip one between the plastic panels near the top of each dome. I haven't tried this solution as yet cause the tents already to be cold inside, but maybe I should?

As the fabric is weathering and starting to wear through in some places, we are now considering re-ordering 4 replacement tents for next summer.

Before, I have several questions:

I see that you now make an extra strong version with skylight windows. What modifications are incorporated in the extra strong design?

They are the same less the window material.
Are all dimensions the same as for the regular version?

Yes
Would it be possible to special order 4 of these tents with only two doors each instead of the usual four doors?

Yes
As we are located in France and shipping is quite expensive, would it be possible to re-order just the shells (with maybe just a few replacement poles for each, as most of the poles are still fine and can be reused)? If this is possible, what would be the final price per tent, without the pole package?

Yes; they would be less 10%
I see that you make a full liner. How effective is in insulating against cold and reducing interior condensation?

They help to save fuel and are nice but expensive. A small heater can be of good use to knock out the chill
I don't exactly understand how it is attached to the inside of each tent, or what happens around the doors?

They are tied in; same with the doors.
Is much useable volume lost with the liner installed?

2-3" in all directions.
If you are able to produce four tents with just two doors each, would it also be possible to order an adapted version of the liner for these four tents?

Yes; order the liners with only 2 doors.
Finally, not long ago, I saw a design proposal for a modified version of your tents with a double shell, insulated between layers, on the Earthship website. Is there any way a second skin could be added to the exterior, on top of the support structure, instead of on the inside? I imagine this might pose a problem of breathability?

Not recommended / multiple problems.

My phone 650 323 6202
If you have the time and can answer my questions in writing, send me an email. If you prefer that I call you, send me a phone number and tell me when is the best time.

sincerely,

Arif Qureshi
l'Orri de Planès

Trailside Eco-lodge

Gîte Auberge


Hello Bob,

Several years ago, we bought and installed four 14 ft yurt domes in our small campground, located in the French Pyrenees at 5000 feet above sea level. The tents are set up permanently each year from mid June to mid September. On the whole, they have served us well; they are very waterproof and wind resistant and we really like the atmosphere of the interior space created by the domes. After the first year, we permanently closed two of the four doors on each tent with tape and added self stick velcro along the sides of the other two; our climate is rather cool and rain storms with high winds can be very violent. This modification helps reduce the risk of water penetration around doors. (You can see images of our campground in the campground part of our website).

At our elevation, nights can be quite cold (minimums can go down close to freezing even in summer), and at times, we have problems with moisture build up on the interior walls (especially if there are 3 or 4 people sleeping inside). As the tents are rented out fully equipped (cots, matresses, sleeping bags, cooking equipment, etc.), people tend to complain if they are cold or there is too much humidity inside the tents they are paying to rent.

I see that you have supplied sections of pipe to use as ventilation chimneys, I imagine the idea is to slip one between the plastic panels near the top of each dome. I haven't tried this solution as yet cause the tents already to be cold inside, but maybe I should?

As the fabric is weathering and starting to wear through in some places, we are now considering re-ordering 4 replacement tents for next summer.

Before, I have several questions:

I see that you now make an extra strong version with skylight windows. What modifications are incorporated in the extra strong design?

They are the same less the window material.
Are all dimensions the same as for the regular version?

Yes
Would it be possible to special order 4 of these tents with only two doors each instead of the usual four doors?

Yes
As we are located in France and shipping is quite expensive, would it be possible to re-order just the shells (with maybe just a few replacement poles for each, as most of the poles are still fine and can be reused)? If this is possible, what would be the final price per tent, without the pole package?

Yes; they would be less 10%
I see that you make a full liner. How effective is in insulating against cold and reducing interior condensation?

They help to save fuel and are nice but expensive. A small heater can be of good use to knock out the chill
I don't exactly understand how it is attached to the inside of each tent, or what happens around the doors?

They are tied in; same with the doors.
Is much useable volume lost with the liner installed?

2-3" in all directions.
If you are able to produce four tents with just two doors each, would it also be possible to order an adapted version of the liner for these four tents?

Yes; order the liners with only 2 doors.
Finally, not long ago, I saw a design proposal for a modified version of your tents with a double shell, insulated between layers, on the Earthship website. Is there any way a second skin could be added to the exterior, on top of the support structure, instead of on the inside? I imagine this might pose a problem of breathability?

Not recommended / multiple problems.

My phone 650 323 6202
If you have the time and can answer my questions in writing, send me an email. If you prefer that I call you, send me a phone number and tell me when is the best time.

sincerely,

Arif Qureshi


l'Orri de Planès

Trailside Eco-lodge

Gîte Auberge


This can be done; in fact you can add the ""riser wall" your self if you want (call me 650 323 6202) but it will weaken the dome somewhat.

Sincerely,

Bob Gillis

Shelter Systems LLC, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On May 19, 2012, at 9:51 PM, Jason Wrinkle wrote:

I have one of your 14' domes and have been impressed with it so far except for how I have to stoop to get through the door. I was wondering if this is a common complaint and what kinds of resolutions had been considered. It occurred to me that entering the tent would be considerably easier if the tent covering were raised by about a foot and a half all around so that I would merely have to flex my knee extra to slide my shin over the bottom strap of the tent. This would have the added benefit of increasing headroom considerably around the edges of the tent. Have you considered selling a little skirt kit to run along the circumference of the base to do something like this?

Thank you,

Jason



hi there my name is kieron lapham, im really intrested in buying the 31 foot yurt dome you have for sale but there is no spec on it at all?
can you send me any details?? Ie what weight can the structure hold for possibly hanging lighting truss

approximately 7 lb per clip inside at each pole crossing

, what material is the canvess made out of?

see: near bottom http://www.shelter-systems.com/accessories.html

would it be possible to connect your other domes to it?

yes see: http://www.shelter-systems.com/lighthouse-manual.html

or make a tunnel entrance??

see: http://www.shelter-systems.com/lighthouse-manual.html

how many peaoiple to put it up and how long?

http://www.shelter-systems.com/sizes.html

and please send photos

http://www.shelter-systems.com/yurt-dome-testimonials.html

thanks lookforward to hearing from you.
kieron


Hi Bob,

First, my yurt is working beautifully for my watsu pool! We've had storms, extra hot days and "normal" weather and I've been able to modify the yurt to fit every condition. Everyone is very impressed with how it looks and works.

I have tropical plants around the sides, and would like to hang some ferns inside, if possible. How much weight can the dome take and what do you suggest we use?

I tried your Q & A pages, but didn't see a "Search" box; too many to read through, sorry.

thanks! Laurie

Laurie Loving
lloving@dcn.org


see below

Sincerely,

Bob Gillis

Hi Boston

We had a dome set up in partial year-round shade that was sold as a functioning shelter after 9 years; so if you keep your dome shaded I would guess you should get quite a long life out of your dome. Our Greenhouse and Shelter Coverings have been tested in the harsh sun of Florida and Arizona and where they lasted three plus years. High elevation also shortens the sun life of our domes as thin air offer less UV protection.

Replacement covers ar 90% of the cost of the dome.

Shelter Systems LLC, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On Apr 22, 2012, at 8:31 PM, Siri Khalsa wrote:

Hi Bob, I have a few inquiries. I have an 18' playa dome and I ordered a two replacement panels a few months back. I was able to replace the old ones with new ones just fine. The reason I needed to replace the panels is I noticed there was some slight ripping at the joints between the bottom panels and the middle panels. I understand that this is normal under wear and tear as we have had the dome for a few years, and it's been to burning man. I went to a festival recently and we were hit with hurricane force winds and the dome collapsed. A few of the bottom PVC struts snapped and a few more panels completely ripped from the Grip Clip connectors.

I am in hopes of repairing the dome as I still feel it has a lot of good use. My first instinct was to buy new replacement panels but considering there are lots of small tears around the joints throughout the dome this would get rather pricey at $70 ea. My second thought was to un-clip the panels that need fixing and actually patch some of the tears.

Here is what I did. With an old panel I kept I cut a few square spots and created some test repair sites. I purchased, 100% silicone rubber sealant, gorilla glue, and liquid nails. I did a test of all three and let them sit 24 hours in my garage. When I came back the next day to check them I noticed the rubber sealant and the liquid nails were the least durable and actually the gorilla glue held the strongest, however they all gave way when I did a light pull test with my hands.

what do you think is my best bet in repairing my dome, are there any retailers that sell the tarp like material to make my own panels??

see http://www.shelter-systems.com/accessories.html

In terms of patching am I using the wrong adhesive?

100% silicone rubber is the best I have seen but if it is a stress point which yours are: sew first:

Repairing small holes:repairing small hole in dome using glue
The simplest way to repair a hole or cut in the covering is to cut a patch from the material the dome came wrapped in. Use 100% silicon rubber to glue your patch on the outside of the tear. If the tear is small you may be able to plug it up with a blob of silicon rubber alone. Silicon rubber glue is readily available at hardware stores.

Repairing larger tears or holes:
If you have a larger tear or a tear that is immediately adjacent to a clip, you can make a repair from a patch cut out of either material at the skirt of your dome or cut out of the material that your dome was wrapped in for shipping. Use a patch of about 12” square, as long as this is sufficient to cover the tear with at least a 2” overlap on good material. This is important, as it allows the stress that the clip generates to be spread over a large number of stitches. Sew in your patch using stitches about 1/8” long with doubled cotton-covered polyester button thread. You don’t need to remove the torn section of the covering. Preferably, you should glue the patch in place first with 100% silicon rubber bathroom caulk, which will make the sewing easier and provide a better seal. If you do this, press the glued patch between two heavy objects (like large books or rocks) and wait until the glue is completely set, about 12 hours. Make sure the covering is clean and dry before gluing. After you set up the shelter, you can apply Silicon Rubber to seal the seams and along the edge of the patch.

Another way to do this is take the dome down; locate the damage; remove the grip clip (you can brake the clip off with pliers if you have a replacement clip; label with a making pen the order and orientations of the layers of panels; cut and sew by hand or machine a patch to replace the damaged area (use strong thread and 1/8" stitching); mark and trim patch to size; re-layer (in the right order and orientation) the panels; attach the clip (best to first practice "clipping" till you can clip 3 to 4 layers); proceed to next area; set up dome; use 100% silicone rubber caulk to seal seam with dome up (this way seam is tensioned and glue sets to seal needle holes).

 

I know you sell repair kits and it includes Silicone rubber Glue...is this different from the Silicone Rubber sealant? and if so what retailers sell it? Perhaps I could buy some from you...
Also, where do you get the thin wall PVC, all I have found so far is thick wall which is heavier and the lower level pieces dont fit in to it.

use thin wall class 125 or 200 get at an irrigation supply store

I really appreciate any help with this issue as I would love to fix our dome for a festival this coming weekend, fingers crossed.

Siri

--
Siri Khalsa


Dear Patrick

Our White and Black is "not" FR and we have corrected this error in our web page. At present we use this in our production only where black out is required.

Where cooling and shade are needed we have found that our standard shelters with attached porous "sunshades" http://www.shelter-systems.com/accessories.html works very well: Since our shelter's poles are spaced well above the shelter's covering, an attached external sun shade will block the sun and at the same time provides ample space underneath the poles for air flow to cool the sunshade and prevent the sun heated shade from radiating the absorbed heat into the shelter. We have tested this under summer desert conditions with doors open and found that the inside temperatures closely approach the shaded outside ones.

Let me know if I can be of further help you in anyway.

shade-black.jpg

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On Mar 30, 2012, at 2:38 AM, Patrick OGER wrote:

Dear Sir,

I could see on your web site this information:
Shelter Systems' White with Black Shade:
White outside to reflect light and the sun and black inside to block light and sun. UV stabilized and fire retardant. Blocks virtually all visible light.
I would be glad if you could share with us the technical specification of that product, especially those related to the UV proof anf the Fire resistance. I.e. type of additives, Norms, level of performance and durability.

Thanks very much in advance for your help,

Best regards

Patrick Oger
Emergency Items Catalogue 2012 Project manager
International Federation of Red Cross and Red Crescent Societies
International Committee of the Red Cross
http://procurement.ifrc.org/catalogue/


look at the GroRow 7 which we can make out of our shelter cover and you could set up as a lean-to

call if you want 650 323 6202

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On Feb 18, 2012, at 1:19 PM, Amy Chappell wrote:

Hi, I am looking for a shelter/camping tent that is as lightweight as possible, and it only needs to cover 5-6 feet of space (I'm 5'2"...). The smallest, lightest shelter I can find on your website covers 75 square feet and weighs 20 pounds, which is too heavy and big for me. Is it possible to order a custom-sized shelter?

Thanks,
Amy


look at the GroRow 7 which we can make out of our shelter cover and you could set up as a lean-to

call if you want 650 323 6202

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2012 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On Feb 18, 2012, at 1:19 PM, Amy Chappell wrote:

Hi, I am looking for a shelter/camping tent that is as lightweight as possible, and it only needs to cover 5-6 feet of space (I'm 5'2"...). The smallest, lightest shelter I can find on your website covers 75 square feet and weighs 20 pounds, which is too heavy and big for me. Is it possible to order a custom-sized shelter?

Thanks,
Amy


are any of your domes usable in winter and can i heat with wood stove
robert


Hi Gus

Answers below.

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2010 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On May 27, 2011, at 5:38 PM, Gustave Heully wrote:

Hello Eleanor:

I am a student at UCLA working with Jamie Aron on the project that is using your 20' bubble dome.

I have a few questions about how we might be able to modify the dome that we got from you so that it better fits our needs.

1) Currently the entry to the dome has a piece of PVC and a strip of fabric which goes along the bottom of the opening. Is there some way we could eliminate this piece so there is nothing to step (or our worry, trip) over?

You can unclip the door strip but the dome will spring out somewhat unless you replace the tension; say by taping the dome to the floor or staking out doors.

2) The entry to our current dome has a very low entry due to a PVC piece which runs horizontally around the entire dome. Would it be possible to remove this piece at the entry with some kind of modification to get a taller entry?

You can remove the horizontal pole above the door and un-clip the panel above it but this will weaken the dome somewhat partially in the wind.

I have included a picture of our dome set up and circled the places I am listing above.

We are going to be talking with the Los Angeles department of building and safety concerning the structure of the dome. Do you have documents / drawings which you typically use when your domes (in our case the 20ft bubble) are submitted to building and safety departments or other city checks?

We can provide you with FR docs.

Let me know your thoughts, it is much appreciated.

Many thanks,
Gus Heully


Majie

The base of the 14' domes are 12 approximately equal sided regular polygons. The covering is loaded when staking and this seats it unevenly into the clips we use to join it. Therefore the length of the sides are best determined by putting the dome up, staking it out to stress the base tight and then take the measurements for each of the 12 sides.

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2010 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

Begin forwarded message:

From: Bob Gillis <bob@shelter-systems.com>
Date: May 20, 2011 10:50:01 AM PDT
To: xiaoshu106116@sina.com
Cc: Eleanor Hamner <eleanor@shelter-systems.com>
Subject: Re: concults

Majie

The base of the 14' dome are 12 sided approximently equal sided regular polygon.

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2010 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On May 20, 2011, at 8:56 AM, Eleanor Hamner wrote:

Bob,

Please respond to this email from the people that bought the special order 14 foot domes. Email: xiaoshu106116@sina.com

Best, Eleanor

Eleanor Hamner
Business Manager
Shelter Systems
100 Katherine Lane, Santa Cruz CA 95065
Phone: 831-464-2002 Fax: 831-464-2004
Toll Free: 866-777-1066 Mobile: 831-588-8794
Email: eleanor@shelter-systems.com

www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2010 Shelter Systems All Rights Reserved

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.


Begin forwarded message:

From: "majie" <xiaoshu106116@sina.com>
Date: May 19, 2011 8:30:43 PM PDT
To: "Eleanor Hamner" <eleanor@shelter-systems.com>
Subject: concults

Dear Eleanor,

I am Majie from Xinjiang and we have bought three 14' Grodomes from your company. We want to build a pedestal for these domes. So, I sent this mail to conform the shape of the bottom of the 14' Grodomes are rigorous dodecagon? and I also wnt know the exact size of each border of the dodecagon (14'Grodome).


Best, Majie


answers below

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2010 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On May 7, 2011, at 9:14 AM, Alex Helwig wrote:

Looking for a wind and dust proof tent for our trips every summer to Lake Powell.

See manual about dust: http://www.shelter-systems.com/lighthouse-manual.html

It is usually very nice up there, but the weather can change rapidly. We have gone through many 4 season tents that are supposed to withstand the wind, but fail. I think it is a combo of the heat and wind. I would just need one of you smaller sizes 11', 12',13'?. We like to "car camp" when we are up there meaning we bring a lot of stuff. We are a family of 4 but have a hard time fitting in a typical 4 man tent.

14' is the smallest I would recommend, 18 would be best for 4 people

Are your smaller size domes as wind resistant as your larger size domes?

the 10 is but not the 11 or 8

What are the poles made of?

pvc

Is the floor connected to the walls?

no but it can be (see manual)

Are instruction manuals avaliable so I can see how they go together?

also see http://www.shelter-systems.com/yurt-dome-testimonials.html

Thanks
Alex


answers below

Sincerely,

Bob Gillis

Shelter Systems, 224 Walnut St, Menlo Park CA 94025
Orders & Customer Service (866)777-1066 (831)464-2004 eleanor@shelter-systems.com
www.DomeTents.com www.GripClips.com www.ReliefTents.com
Copyright 2010 Shelter Systems All Rights Reserved.

This email and any attached documents contain information which is PRIVILEGED, PROPRIETARY and CONFIDENTIAL, are protected by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, Federal and State copyright laws, and are intended only for the use of the addressee(s) named herein. No part of this document or any attachments may be reproduced or transmitted without permission from Shelter Systems.

On May 7, 2011, at 7:59 AM, peter lee-thompson wrote:

Thank you for your long suffering answers to my questions, as this is my first business venture I'm keen to make sure the domes are suitable for my needs. I've read a lot about the waterproof properties of the rip stop fabrics you use, and also that they are light weight. I would just like to know what would be the best similar material to compare them to - is it similar to regular tent fabric, ground sheets or more like a heavier gortex type material.

what we use is like a super high grade plastic tarp; it is FR and UV stablized; you can not tear it with your hands even if you start with a cut

Also regarding breathability, you mention shingling, does this mean the fabric is layered allowing wind to pass through, or is it glued with a sizable overlap allowing another form of breathability?

the panels are over lapped by 3" and under high tension

Is the material noisy in wind?

it is drum tight so it does not flap in the wind

Since drunken festival goers are likely to be a problem, how well does the fabric hold up to poking and being fell on (obviously best avoided but would it handle the odd idiot?)

should not be a problem

also how fire proof is it?

Fire Retarded Certified to meet CPAI 84

Finally on the 14ft and 20ft domes, are 4 windows the maximum, and how many doors can be added - is this done by yourselves during production?

these domes come standard with 4 doors and 4 frosted non-opening windows

Thank you for your time, Peter



Hello Eleanor,

My watsu teacher, Cameron West, referred me to your company.
She bought a dome from you guys for her above ground 20x20 pool.
Do you customize the domes to fit Inground Pools? I don't know exactly the size of it but I have a pic attached. It has a pea pod shape and maybe 20-25' long.
And how would it get installed into the cement ground?

Thank you.

Elina Root


Hi Bob!

How are you doing? , well I am writting you for a couple of technical questions about your domes, I am planning to have several days camping at the mountains by winter, the idea is to use a 18' yurtdome as a base camp tent for my ski trips...

Im not speaking about high altitude extreme mountaineering, but in my experience, would be great to have a cover, or something to cover the top of the dome, to avoid snow accumulation at the flat sections between the poles, that's available from you?

And by the way, it is possible to add more vinyl windows? in a bigger section? would be excellent to have big windows to see through....

Well that's it, thank you very much for your time.. and of course, any advice for winter camping and which model to choose from your products its highly appreciated..

Thanks!
Raul


Hi Bob,

Thanks for the good suggestions, I will follow them. Is the cord that was used to tie up the canopy and poles (we have several meters of that) appropriate for the tension cords?

Unfortunately, I cannot tell you more than that the canopies are being used as protective wind walls for outside testing. I'll see if I can get a photo and perhaps send you an update if things become public.

Thanks
Mike

Hi Mike

This should work, but to get the most strength when “your” door is closed I suggest adding two way diagonal tension cords in the two panels you have cut and a ground cord. Carabiners could be added to tension cord ends to facilitate applying and removing cords. Tension cords when used should be secured to the “Grip Clip cords that the connectors are attached to”. Cords could be color coded and knotted to the right length to be pretensioned in advance. A low stretch cords such as kevlar or spectra are preferred for low stretch available from west marine.

Let me know if I can help more.

I am curious what function you are using the domes for (photo?)

Sincerely,

Bob Gillis


Hi Bob,

We have received and erected our first 31' dome, and so far we think it is great. Thank you. As discussed previously, we need to be able to get a 110" tall by 50" wide gantry in and out of the dome (which is functioning as a wind and weather wall). Our proposal for this is to cut a door in two of the side panels as shown in the attached diagram. Can you please give us some input as to whether this is a feasible idea, and any pros or cons we should be aware of?

Thanks
Mike


Hi Eleanor,

I have been talking to Bob about ordering 2 of your 31' domes. We would like to order first one, and then after verifying that it suits our purpose, likely order a second 31' dome. We'd like to use these for testing in Mountain View, CA next week, so I have a couple of questions relating to availability and delivery time:
Do you have two 31' domes in stock?
What is your delivery time to Mountain View, CA? Ideally, we would like to receive the first dome on Monday October 26.
Thanks
Mike Eglington
Hardware Engineer
Google[x]

Hi Bob,

We have received and erected our first 31' dome, and so far we think it is great. Thank you. As discussed previously, we need to be able to get a 110" tall by 50" wide gantry in and out of the dome (which is functioning as a wind and weather wall). Our proposal for this is to cut a door in two of the side panels as shown in the attached diagram. Can you please give us some input as to whether this is a feasible idea, and any pros or cons we should be aware of?

Thanks
Mike


On Thu, Oct 22, 2015 at 2:36 PM, Mike Eglington <meglington@google.com> wrote:
Hi Eleanor,

I have been talking to Bob about ordering 2 of your 31' domes. We would like to order first one, and then after verifying that it suits our purpose, likely order a second 31' dome. We'd like to use these for testing in Mountain View, CA next week, so I have a couple of questions relating to availability and delivery time:
Do you have two 31' domes in stock?
What is your delivery time to Mountain View, CA? Ideally, we would like to receive the first dome on Monday October 26.
Thanks
Mike Eglington
Hardware Engineer
Google[x]


Dear Bob and Eleanor,

As I promised some time ago, here are some photos of a modified yurt-dome 18' used in my dance-project, The Interactive Dance-Installation:

http://jensbackvall.dk/jensbackvall.dk/DYR_billeder_til_rapport.html

You may use them on your site in whichever way you want. The photographers name is Mette Guldborg Hansen.

And I wouldn't mind if you linked to my website: www.jensbackvall.dk, which is mostly in Danish at the moment, but is slowly being upgraded. But hey, there's always google-translate, babel-fish or some such thing:-). Using them you might even be able to read about the installation here: http://jensbackvall.dk/jensbackvall.dk/D.Y.R..html

Have a nice weekend.

Kind regards from Denmark

Jens Bäckvall